The manager’s role in every business is to determine what is to be done by whom in what time frame using what resources. Once this process is put in place, the manager’s role is to sit back and enjoy watching the efficient running of their department. In a perfect world this would be the case but, when you put people into any equation, the best plans need to be checked on a regular basis because people need to be trained and motivated in order to do their best work.
When people are first employed, there is some kind of induction training programme in place to introduce them to the procedures, software and culture of the business they are expected to follow in order to fit in with fellow employees.
Normally there is very little need for motivation at this point of the employee’s career as they’re in a new job and they’re out to impress everybody to ensure that they’re not let go before they have completed their trial period.
Any employee who gets to this stage of their career is not without talent, so if their working or personal behaviour changes for the worse, the blame can be put on their manager’s shoulder.
Why blame the managers? Everyone asks, surely it’s the employees fault. That’s normally the managers reply too, but it is up to the manager to ensure the employees ambitions are realised, they have the experience within the business, and from having regular one to ones with their charges they should be aware of the employee’s needs in relation to their ambitions and be how best they can help them achieve those ambitions.
A good manager’s role is to create an environment where employees prosper, by helping them to become better at their jobs, they will ensure their career is fulfilled too.
If the manager is only paying attention to their own manager in the hope of being promoted, they are not doing their job and the whole business suffers, and suffers even more if they actually get promoted because employees see the way to get ahead is through not doing your job.
One of the above scenarios is more common than the other, can you guess which one?
The manager who looks after his staff is the manager I would prefer to work for because I believe in the following quote;
“If your actions inspire others to dream more, learn more, do more and become more, you are a leader.” -John Quincy Adams.